Returns & Exchanges

At DND Gel, we want you to be completely satisfied with your professional nail supplies. If you are not happy with your purchase, we accept returns on unused and unopened products within 30 days of delivery.

1

Verify Eligibility

Ensure your items are unopened, in their original packaging, and were purchased directly from our website within the last 30 days.

2

Contact Support

Email our customer service team with your order number and the list of items you wish to return to receive a Return Merchandise Authorization (RMA) number.

3

Pack and Ship

Securely pack the items to prevent leakage and include your RMA form inside the package before shipping it back to our fulfillment center.

4

Receive Refund

Once our warehouse inspects and approves the returned items, we will issue a credit to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing